Privacy Policy

At HostWP.io, we take your privacy seriously and are committed to protecting the personal information of our users. Please read this Privacy Policy carefully before using the https://hostwp.io/ website (the “Website”) and https://platform.hostwp.io/ (the “Hosting platform”), operated by WPdots LLC (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Information We Collect

Account Information

When you register for an account on our platform (“https://platform.hostwp.io/“), we collect the following information:

First and Last Name
Email Address
Phone Number (Optional)
Payment Information (handled securely by Stripe)
Billing Information (managed through WHMCS)

Usage Information

We automatically collect certain information when you use our website and platform, including:

IP addresses
Browser type and version
Operating system
Referral source
The pages you view
Duration of visits
Other usage data

Cookies and Tracking Technologies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

Analyzing our Website traffic;
Analyzing your interactions with advertisements;
Identifying if you are signed in to the Website;
Testing content on the Website;
Storing information about your preferences;
Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Marketing Tools

We use various third-party marketing tools, including:

Google Analytics
Google reCAPTCHA
Microsoft Clarity
Facebook Pixel

These tools help us analyze user behavior, improve our services, and measure the effectiveness of our marketing efforts. You can learn more about how these services handle your data by reviewing their respective privacy policies.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Limiting the amount of personal information that we collect to strictly necessary only;
Using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks;
Having comprehensive security policies and procedures;
Screening all employees with access to personal information;
Training our employees;
Requiring our employees to sign confidentiality agreements;
Encrypting laptops, USBs, and other portable media.

Sale of your information

We do not sell your personal information.

How We Use Your Information

We use the information we collect for the following purposes:

To provide hosting services and support.
To process payments and manage billing.
To improve and optimize our website and platform.
To enhance the user experience and personalize content.
To send marketing communications and newsletters (you can opt out at any time).
To comply with legal and regulatory requirements.

We may share your personal information with the following parties:

Third-party service providers who assist us in delivering our services.
Payment processors like Stripe to process payments securely.
Analytics providers and marketing platforms (e.g., Google, Microsoft, Facebook).
Legal authorities when required by law.

Your Choices

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time.

Updates to this Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for legal compliance. The revised policy will be posted on our website with the effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at: support@hostwp.io