Information We Collect
When you register for an account on our platform (“https://platform.hostwp.io/“), we collect the following information:
- First and Last Name
- Email Address
- Phone Number (Optional)
- Payment Information (handled securely by Stripe)
- Billing Information (managed through WHMCS)
We automatically collect certain information when you use our website and platform, including:
- IP addresses
- Browser type and version
- Operating system
- Referral source
- The pages you view
- Duration of visits
- Other usage data
Cookies and Tracking Technologies
- Analyzing our Website traffic;
- Analyzing your interactions with advertisements;
- Identifying if you are signed in to the Website;
- Testing content on the Website;
- Storing information about your preferences;
- Recognizing when you return to the Website.
Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.
We use various third-party marketing tools, including:
- Google Analytics
- Google reCAPTCHA
- Microsoft Clarity
- Facebook Pixel
These tools help us analyze user behavior, improve our services, and measure the effectiveness of our marketing efforts. You can learn more about how these services handle your data by reviewing their respective privacy policies.
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only;
- Using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks;
- Having comprehensive security policies and procedures;
- Screening all employees with access to personal information;
- Training our employees;
- Requiring our employees to sign confidentiality agreements;
- Encrypting laptops, USBs, and other portable media.
Sale of your information
We do not sell your personal information.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide hosting services and support.
- To process payments and manage billing.
- To improve and optimize our website and platform.
- To enhance the user experience and personalize content.
- To send marketing communications and newsletters (you can opt out at any time).
- To comply with legal and regulatory requirements.
We may share your personal information with the following parties:
- Third-party service providers who assist us in delivering our services.
- Payment processors like Stripe to process payments securely.
- Analytics providers and marketing platforms (e.g., Google, Microsoft, Facebook).
- Legal authorities when required by law.
You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time.
Updates to this Policy