Privacy Policy

Effective Date: 1st January 2025

At HostWP.io, we take your privacy seriously and are committed to protecting the personal information of our users. Please read this Privacy Policy carefully before using https://hostwp.io (the “Website”) and https://platform.hostwp.io (the “Hosting Platform”), operated by WPdots LLC (“us,” “we,” “our”), as it contains important information regarding your privacy and how we collect, use, and safeguard your data.

1. Information We Collect

Account Information

When you register for an account on our Hosting Platform, we may collect:

• First and Last Name
• Email Address
• Phone Number (optional)
• Payment Information (handled securely by Stripe)
• Billing Information (managed through WHMCS)

Usage Information

We automatically collect certain information when you use our Website and Hosting Platform, including:

• IP address
• Browser type and version
• Operating system
• Referral source
• Pages visited and actions taken
• Duration of visits
• General usage data and interaction metrics

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for purposes including:

• Analyzing traffic and visitor behavior
• Customizing and optimizing user experience
• Recognizing you when you return
• Storing preferences
• Ensuring security (e.g., with Google reCAPTCHA, Cloudflare Turnstile)

Most browsers accept cookies by default, but you can modify your settings to decline or delete cookies if preferred. Note: Disabling cookies may impact your user experience.

3. Marketing and Analytics Tools

We use trusted third-party services to understand how users interact with our site and improve our offerings:

• Google Tag Manager
• Google Analytics
• Google reCAPTCHA
• Microsoft Clarity
• Facebook Pixel
• Cloudflare Services
• QUIC Cloud CDN

These services may collect anonymized or pseudonymized usage data in compliance with their own privacy policies.

4. How We Use Your Information

We use the data we collect to:

• Provide and maintain hosting services
• Process billing and transactions
• Respond to customer service requests
• Monitor platform performance
• Improve our website and offerings
• Send occasional updates and promotions (only if you opt-in)

5. Data Retention & Deletion

We retain user data only as long as necessary for the purposes described in this policy.
If you wish to:

• Delete your account and data,
• Unsubscribe from our newsletter, or
• Request data removal from our systems,

You may contact us at hello@hostwp.io with your request. We will confirm your request and delete your data (unless retention is required for legal or compliance reasons).

6. Third-Party Services

Your data may be processed by trusted third-party platforms for hosting, billing, analytics, and communication. These services are chosen with care to ensure compliance with data protection standards.

7. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personally identifiable information from children.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccuracies
• Request data deletion
• Object to certain types of data processing
• Withdraw consent

To exercise these rights, contact us at hello@hostwp.io.

9. Trademark and Brand Disclaimer

HostWP.io is a project by WPdots LLC and is not affiliated with or endorsed by the WordPress Foundation, Automattic Inc., or any of their subsidiaries or affiliates.

WordPress, WooCommerce, Managed WordPress, and Hosted WordPress are registered trademarks of the WordPress Foundation and/or Automattic Inc.. Any mention of these terms on our website is for informational or descriptive purposes only, and does not imply any official relationship, endorsement, or partnership with the WordPress Foundation, Automattic, or the WooCommerce project.

Additionally, all brand names, logos, company names, and product names mentioned on this website are trademarks or registered trademarks of their respective holders. Any use of these marks on HostWP.io is either purely descriptive, editorial, or incidental.

If any trademarked name or logo appears on HostWP.io, it is used in good faith for identification purposes only. Any resemblance to trademarked names or proprietary branding is purely coincidental unless otherwise clearly stated.

If you believe your trademark is being used improperly on this site, please contact us, and we will promptly review the issue.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:
Email: hello[@]hostwp[dot]io